COMMUNICATIONS


Email Security

Using email to transfer sensitive information is not secure. When electronic documents leave the HIT mail system, they are not encrypted and we no longer control who has access to them. If you need to communicate securely with a patient, you should instead use the Kryptiq Patient Portal – Please contact our EMR Support group if you would like to know more about this product.

Click here for a detailed list of what MSU considers “sensitive”.
 

Videoconferencing / Telehealth

Video conference technologies have skyrocketed in the last couple years. With high speed Internet and a web cam, just about anyone can participate. This form of communication is no exception to data security concerns. Conferences that include interactions with patients require encryption to be enabled throughout the duration of the call and are a requirement of HIPAA compliance.

If you have any questions regarding video conferencing please call our helpdesk at 517-355-6531.

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DID YOU KNOW

Sensitive data should not be stored unencrypted on a University-owned hard drive or any laptop regardless of ownership.

Sensitive data should not be copied to or stored on smart phones, floppy disks, CD/DVDs, PDAs, non-encrypted USB flash drives, non-University-owned/leased computing devices, or other portable storage or computing devices. Computer applications that require the use of institutional and/or sensitive data, must access the data on a HealthTeam network server that is physically secured from access by unauthorized individuals, as well as protected against malicious software and unauthorized digital access.
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